So Vincent Flanders’, author of Web Pages That Suck (an educational tour around some complete car-crashes of websites), has said that from a design perspective, there’s little point in looking at good websites, as they are unlikely to inspire.
Now I love ripping sucky websites to shreds as much as the next person, but I wouldn’t dream of developing my designs purely on a what-not-to-do basis. Good websites are exactly the sort of sites I want to look at because they encourage me to raise my game in a creative, non-prescriptive way.
Whenever I get involved in a website redesign, I’ll look at websites that fall roughly into two categories:
1. Great site, simple as, for any number of reasons e.g. design, navigation, cross-channel integration
2. Sites that might be viewed as ‘competitors’ to my site because they operate in the same business arena, have similar content, or are actually companies in direct competition.
I’ll look at these sites to understand what’s being done well, across the internet as whole, as well as more contextually. Apple might have a beautiful site, but doesn’t sit next to a government quango in terms of business space. So to balance out, I’ll also see if any other government quangos have a really inspired way of using social media, for instance. (This is an area where government can often go wrong, by trying to appear too ‘with it’, which Apple gives the appearance of doing effortlessly). Some principles of good web design are global, some are contextual.
Looking at these sites does not put me off or dishearten me, but drives me to be as good as them. My thoughts are about what can I learn and how I can apply it, positive aspirations. If I were to look at only bad websites, I would quickly feel angry, depressed, and unchallenged. If I’m unchallenged I won’t put in proper effort, I won’t be striving for anything, because I know I can do better than the sites featured on Vince’s site.
That’s not to say that rules aren’t needed. I think part of the reason I disagree with Vince over the value of looking at bad sites is because I’m already well aware of the fatal mistakes websites can make and what should be done to avoid making them in the first place. It’s my job to know. So maybe I’m not the audience he’s trying to reach with this.
But I would say to anyone who’s interested in web design at all that learning from others’ successes is just as important as learning from others’ failures. After all, no one learned to write by reading Dan Brown.*
*yeah, it’s a needless pay off, but I really don’t want to read anything he writes, ever again. It hurts.